Privacy Policy

Footprint Evidence Tracker is committed to protecting your privacy, and takes its responsibilities regarding the security of customer information very seriously. This policy explains how we use customer information and how we protect your privacy.

1. use of customer information

Information required to process your license. We require certain information to allow us to process your license. This includes, for example, your name, address, telephone number, and email address, as well as your credit or debit card number and expiry date. We also need to know all the names of the individuals your select as third party nominations. This information allows us to process your licenses and to send you confirmation of your purchase by email or post. We ask for your telephone number so that we can contact you urgently if there is a problem with your license. The information that you provide to us will be held in our systems, which are located on our premises or those of an appointed third party who will be based within the European Union.

2. Site tracking

We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the site to better meet the needs of visitors to Footprint. This software does not enable us to capture any personally identifying information.

3. Security to protect your information and data retention

When you purchase a license or enter personally identifying information, your details are transmitted across the internet securely using high-grade encryption (128 bit). Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorized access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. We will retain your information for a reasonable period or as long as the law requires.

4. Cookies

Cookies are small pieces of information that are stored by your browser on your computer's hard drive.

5. Use of pixels

In order to understand how our customers interact with the emails and the content that we send, we use pixels in the email in order to understand who has opened the message. In order to provide our content in the most interesting way, we may also use pixels to learn whether you can receive emails in text or html form.

7. Your consent

In using the Footprint web site, you consent to the collection and use of this information by Footprint Evidence Tracker in the ways described above. If you have any further questions about our Privacy Policy or its implementation, please contact our customer services department. Please note that if you click on a link in our email that takes you to another site ? for example the site of someone advertising in our emails, you will need to read their privacy policy in order to understand whether and how they process data about your visit to their site. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.